Palmetto is all the time making an attempt new methods to attach householders and corporations occupied with clear vitality options to the very best photo voltaic, storage and vitality effectivity suppliers. In September 2022, they debuted the Palmetto Clear Power Software program Platform underneath a brand new information centered enterprise unit. The revamped Palmetto platform is supposed to simplify the buyer transaction expertise and automate end-to-end workflows from gross sales, to allowing and design, set up, and system activation.
The outcomes have been promising to this point. Palmetto factors to a number of key metrics to exhibit the success of its improved working system.
- The velocity to set up undoubtedly improved. Platform enhancements resulted in residential photo voltaic methods getting put in 37 days sooner than earlier averages.
- Client sentiment drastically elevated with higher expectation administration and undertaking standing updates. Palmetto’s Internet Promoter Rating — the “probability to suggest a services or products to a buddy or member of the family” — jumped to 77, a 35% enhance.
- Change orders and cancellations declined by 5% with operational efficiencies. For example, the creation of information databases consisting of native utility, allowing, and interconnection necessities, together with different workflows lowered operational bills.
“Residential clear vitality could be a powerful enterprise to interrupt into, and we imagine at this time’s U.S. rooftop photo voltaic adoption – solely ~3% of U.S. properties – is essentially indicative of the disjointed and troublesome buyer expertise,” said Christopher Kemper, CEO of Palmetto. “By making photo voltaic adoption as straightforward and seamless as shopping for a brand new house equipment, Palmetto is uniquely positioned to speed up clear vitality adoption at a time when the world wants it most. We’re enabling sellers to do what they do greatest – lead era and promoting merchandise – whereas Palmetto handles the remaining.”
Palmetto’s Clear Power Software program Platform companions with organizations that already serve residential shoppers, equivalent to actual property improvement and mortgage corporations, shopper lenders, house enchancment retailers, electrical utilities, and monetary companies platforms.
There’s additionally an enterprise enterprise unit will assist its companions and shoppers obtain web zero decarbonization targets, enhance buyer lifetime worth, and put together them to enter the clear vitality markets. Palmetto’s enterprise options are anticipated to speed up the corporate’s already sturdy development trajectory. Within the second quarter of 2022, Palmetto’s whole income was up 138% YoY, pushed by sturdy photo voltaic gross sales development of 145% YoY.
“In at this time’s economic system, managing an organization’s environmental impression and carbon footprint is not nearly assembly ESG requirements, however may have a rising impression on enterprise fashions with the onsets of decarbonization objectives, vitality transition incentives, and different local weather insurance policies. Our new Clear Power Software program Platform provides companies a single, complete resolution on this new actuality,” Kemper mentioned.
For Palmetto’s enterprise companions, they’re able to entry the quickly rising clear vitality market with out the burden of understanding native market necessities, integrating with utility interconnection processes, or constructing a nationwide achievement community. As well as, Palmetto’s Power Intelligence Platform, a SaaS product for companies, helps enterprise companies assess the photo voltaic potential of markets, phase native communities by photo voltaic potential and do buyer focusing on, and even mannequin the vitality utilization and photo voltaic potential on the constructing degree utilizing proprietary, excessive decision, geospatial 3D LiDAR expertise.
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